Solarwinds Product Support

For sales information and consulting, you can contact us from this website and one of our Solarwinds specialists can assist you, or you can choose the "Live Chat" button above, during business hours for live assistance.

SolarWinds Maintenance Agreement Options

Following are the various support options available for SolarWindsSoftware.com customers.

Current Maintenance Agreements Holders

If you are a current maintenance agreement holder for your SolarWinds product, you may contact SolarWinds directly for technical support:

• www.solarwinds.com/support/ticket/
• 1-866-530-8100
• SolarWinds Customer Area: http://www.solarwinds.com/customerportal/

Need a SolarWinds Maintenance Agreement?

If you do not currently have a support contract in place for your SolarWinds products you have several options available to you. Please contact us to discuss your product maintenance renewal options: 1-877-386-3763.

You can also purchase a Maintenace Agreement online for the following products:

• Orion Network Performance Monitor Maintenance Agreements
• Orion Network Configuration Manager Maintenance Agreements
• Orion Network Application Performance Monitor Maintenance Agreements

Hourly Support / Product Training

As long-standing SolarWinds partner, Optrics offers support to SolarWinds customers on an hourly basis at a rate of $250/hr (USD). Please feel welcome to contact us directly or call us toll free to ask about our support services: 1-877-386-3763.